FAQ

Read through to learn about our company, programs and tech. Feel free to speak to our friendly support below.

General
Evolution
Quickstart
Trader Hub
KYC

What is KYC verification?

KYC or ‘Know your Customer’ is a process whereby firms verify the identity of their customer to prevent fraud, corruption, money laundering and the financing of terrorism. KYC protocol is part of a company’s AML (anti-money laundering) policy that assesses the risks of laundering.  In addition, KYC compliance also plays a critical role in real-time, cross-border payments, facilitating greater levels of trust, transparency and collaboration. This ensures all KYC laws are localised to the respective residence of each trader. Our compliance processes, such as AML, are handled by Deel. After completing payment, funded account will be in read-only mode until this verification is complete.

How do I complete KYC verification?

To complete verification, simply follow the link in the email you receive from Deel and follow the simple verification steps. Once this has been complete, our team will verify these details and activate your funded account so you can start trading. If you can’t see an email from Deel, please make sure to check your spam and promotional email folders. This verification procedure only happens once, if you are a trader who has already completed this step, it will not be required again and your new funded accounts will be instantly tradeable. In order to receive a payout, you will need to have completed all required documents on Deel, this is a necessity for AML compliance.

When will I receive my KYC email?

The KYC verification link, which is sent via Deel, is sent manually during office hours (08:00-18:00 UK time). Hence, if you have ordered outside of these hours, you can expect to receive your Deel email the following working day. Please bare this in mind before getting in contact with our support staff.

I’ve completed KYC verification, what’s next?

Once you have completed KYC verification and signed our contract on Deel, your documents will then be verified by our team during office hours. After our team have verified your details, you will receive an email informing you that KYC is complete and your account is enabled for trading. If you still cannot trade after this email, please ensure you are trading the raw FX pairs with the suffix ‘i’ as standard pairs are permanently disabled on our accounts.

What is the Trader Hub?

The Trader Hub is our state of the art trader dashboard offering intuitive account management, real time account analysis, custom trader objective metrics and an array of cutting edge technological perks. The Trader Hub is our one stop shop allowing you to request profits and initiate scaling instantly with the click of a few buttons.

How do I login to the Trader Hub?

You can simply click the ‘My Hub’ button in the top right of our website or you can enter by clicking here. To login to your account, use the Trader Hub login credentials which are provided in your Welcome email. The login details are your email and MT password.

Can I change my login details?

The login details we assign you are directly linked to your trading account and therefore cannot be changed.

Where can I find my account credentials?

Your credentials can be found in ‘My Account’ area which you access via the icon in the top right of the Trader Hub. Next, simply press ‘Credentials’ and all of your accounts will be shown. You can unhide the accounts passwords by clicking the eye icon.

What are the withdrawal methods?

We issue payouts via bank transfer, cryptocurrency or Wise. When setting an automated payout method, you only need to select one of the three payout methods. You do not need to fill out all forms.

How do I set up my automated payouts?

When inside of the Trader Hub, click the icon in the top right corner. This will take you to the ‘My Account’ section. Next, press the ‘Payment Details’ button and select your preferred payout method by using the toggle, choosing between bank transfer, cryptocurrency or Wise. You only need to select one method. Once you have filled in the necessary information hit the ‘Submit’ button just below. The completion of this means when you request a payout our team already have your chosen details, thus, we can process it automatically for you. If this process is not complete before requesting a payout, your request will be rejected.

Can I change my personal details?

Yes, you can change your details by visiting the ‘My Account’ area via the icon in the top right of the Trader Hub. Select ‘User Profile’ which will show your billing information. You can then change the necessary fields and hit the the ‘Save Changes’ button.

Will all of my accounts be under the same login?

Yes. You can switch between your accounts by using the drop down menu in the top left corner of the Hub. If you have signed up for a new account using a different email and received new Trader Hub login details, please contact support@stocknetinstitute.com and we can merge your new trading account into your existing Trader Hub account.

How does Quickstart work?

Quickstart is a limited edition instant funding program, where traders can access a large funded trading account with no requirements and start trading instantly. Traders are given a set account size which they own indefinitely unless an account breach is detected. Quickstart is perfect for undercapitalised, profitable traders who wish to benefit from significant funding instantly, without needing to scale an account. There are five Quickstart account sizes to choose from: $5K, $10K, $25K, $50K and $100K. You can trade freely under the least restrictive rules in the market and enjoy a payout each time 10% growth is generated. The limited edition Quickstart program was discontinued on January 1st 2023.

Why can I not purchase a Quickstart account?

Quickstart is a limited edition program, released in celebration of the Trader Hub launch. This program had a finite number of accounts available and was discontinued on January 1st 2023. All active Quickstart accounts can continue passed this date indefinitely, but new accounts can no longer be opened. Quickstart will be replaced by an improved program in 2023.

What is the difference between Quickstart and Evolution?

Quickstart program is designed for traders who have a profitable trading system and are ready to get started straight away on a larger funded account size. The key difference is that Quickstart account sizes are set, with no scaling capabilities. If you would like an account with aggressive, achievable scaling then Evolution may be more suited for you.

What are the drawdown rules?

There are two Quickstart drawdown rules: a static max drawdown limit of 8% which is based on the starting balance of the account and 5% daily drawdown based on the account balance at 12:00 CET (platform time) each day. The drawdown rules are based on floating account equity. Your drawdown limits and allowances can be easily found in Trading Objectives in the Analytics area of the Trader Hub.

What happens if the drawdown limit is breached?

If a trader breaches the max drawdown limit, they will receive an account breach and their account disqualified. The trader will receive an alert in their Notifications Centre as well as notification via email. Traders who have breached the max drawdown limit will receive a 5% code for another account of their choice.

What is the profit split?

The profit split for Quickstart is dependent on the amount of payouts you have received. The first profit split is 25%, payouts 2 to 4 are 50% and profit split rises to 75% after payout 5. Once at 75% profit split, this remains the same for the duration the account is held.

How do withdrawals work?

You will be eligible to request a payout each time 10% profit is generated on the account. Once the minimum payout threshold has been met, you will be given the option to request a payout via a pop up in the Trader Hub. If you have not yet reached the minimum payout threshold of 10%, you will not be able to receive a payout or make a withdrawal. Once a payout has been complete, profit will be withdrawn from the account and the next payout can be processed once the 10% threshold is met again. All payouts are sent on Mondays each week.

How many Quickstart accounts can I have?

You are allowed a maximum of three active Quickstart accounts at any one time. Quickstart is a limited edition program with a finite number of accounts available.

Can I merge Quickstart accounts?

You are not able to merge Quickstart accounts. You are, however, allowed a maximum of three Quickstart accounts which can be traded separately.

Do I need to complete an evaluation?

No, you do not need to complete any evaluations or challenges to access an account. There are no requirements to join. We only offer instant, direct funding here at Si.

Is my Quickstart account refundable?

Yes, the Quickstart program is refundable under certain conditions. Traders will be eligible for a refund if they meet all of the following criteria:

– The account has not been traded on

– The account has been held for less than 14 days

To request a refund, the trader should email accounts@stocknetinstitute.com. Upon requesting a refund, the account will be placed in read-only mode until reviewed. To read our full terms, please visit our Terms of Service by clicking here.

How does Evolution work?

Evolution is our staple instant funding program, where traders can scale their account to an astounding $1.28m. There are no evaluations or challenges needed and all account sizes have the capability to reach the max scaling level, unlike elsewhere. You can choose between seven different starting balances and each time you generate 10% growth we will double your account size. You can trade freely under the least restrictive rules in the market and enjoy weekly payouts every Friday, irrespective if you have scaled or not. If you would like to get started on an Evolution account, you can click here.

What is the difference between Standard and Dynamic accounts?

The difference between the accounts is the drawdown allowance and the scaling target. On Standard accounts, the max drawdown limit is 8% and the scaling target to double the account size is 10%. On Dynamic accounts, the max drawdown limit is 12% and the scaling target to double the account size is 15%. The rules for both account types are the exact same, however each program may be suited to a different style of trader. If one typically has a more conservative strategy with tighter risk management they can opt for the Standard account, whereas those who need that extra bit drawdown allowance can benefit from that by choosing a Dynamic account. The two account types mean we can accommodate a wider variety of traders and trading systems.

What are the drawdown rules?

There is only one Evolution drawdown rule: a static max drawdown limit. This limit varies between Standard and Dynamic accounts. On Standard accounts there is a max drawdown limit of 8% whilst on Dynamic accounts the max drawdown limit is 12%. The drawdown is fixed from the starting balance of the account and the max loss is based on floating equity. Each traders’ drawdown limit can be found at any time in their Trading Objections in the Trader Hub.

What happens if the max drawdown is breached?

If a trader breaches the max drawdown limit, they will receive an account breach and their account disqualified. The trader will receive an alert in their Notifications Centre as well as notification via email. Traders who have breached the max drawdown limit will receive a 5% code for another account of their choice.

How does account scaling work?

The scaling target is dependent on whether the trader is on the Standard or Dynamic program. For Standard accounts the scaling target is 10% whilst the scaling target for Dynamic accounts is 15%. When the trader reaches the target, they will be eligible to scale their account at a rate of 2x up to our max scaling level of $1.28 million. Traders can see their scaling target inside their Trading Objectives in the Trader Hub. When the scaling target is reached, trades are closed and profit is secured. When this happens, a pop up will appear in the Trader Hub allowing the trader to scale their account. Traders can also click the ‘Scale’ button on the Analytics page if the pop up is not visible. Once a scale has been submitted, the trader will receive their new account with their profit retained as a drawdown buffer and will be eligible to withdraw any profit each Friday. Retained profit helps build a drawdown buffer but does not contribute to the scaling target of the next account. The scaling process is usually instant, however, it may take up to 2 hours during excessively busy periods. Accounts are not scaled outside of office hours. The full scaling plan and respective profit splits at each step can be seen on the Evolution page by clicking here.

 

What happens when I reach the $1.28 million account?

On scaling to the max scaling level of $1.28 million one can trade the account as normal indefinitely, unless an account breach arises. As there are no further scaling steps it is possible to generate as much profit as achievable. Once a trader possesses three accounts that have reached the max scaling level, they will be eligible to open a further three Evolution accounts.

What is the profit split?

The profit split for Evolution is dependent on the account size. The starting profit split is 50%, rising to 75% through scaling. You can view the profit splits and scaling plan on the Evolution page by clicking here.

How often can I request a payout?

We operate a standard weekly payout schedule, whereby traders can request a withdrawal from their account each Friday. The payout request window is open from 00:00 to 18:00  (platform time) each Friday. Payout requests approved on Friday, will be processed the following Monday. There is no minimum threshold for payout totals, it is the trader’s decision how much they choose to withdraw.

How do I request a payout?

To request a payout, head to the Analytics page and hit the ‘Request’ button. The trader will then be able to input their preferred payout amount in the box before clicking ‘Submit’. To ensure the ‘Request’ button is visible, please ensure the following conditions are met:

– All trades must be closed.

– The account must be in profit.

– The time is between 00:00-18:00 (MT time) on Friday.

Once a payout request has been submitted, the account will be moved into read-only mode until the request is approved or rejected. The payout request will be addressed before the market reopens on Monday. To ensure that a payout is approved with no delays, please ensure that you have set your preferred payment method in the Trader Hub and completed all required KYC documents on Deel.

Do I need to withdraw my profits?

It is not a necessity to withdraw profits. We only take our profit split when you do. If you wish to keep profits in to help growth or to build a drawdown buffer, that is absolutely fine. As we have a static max drawdown limit, the more profit generated on the account, the greater the available drawdown allowance. For example, if one has generated $500 on their $10,000 account, their available drawdown allowance is 8% or 12%, depending on which program they are on, plus the $500 profit generated.

Will withdrawing affect the scaling process?

Withdrawing profits does not affect the scaling process. For example, if you had made 5% and chosen to withdraw your profit, you would still only need to achieve another 5% to scale your account. The scaling target is based on overall account gain, irrespective of any withdrawals. Progress towards the scaling target can be monitored at any time in the Trading Objectives inside the Trader Hub.

How many Evolution accounts can I have?

There is an initial limit of three of each account type, totalling 6 accounts in total. A trade is therefore allowed a maximum of three Standard and three Dynamic accounts at any one time. A trader is able to open more accounts once they have reached the max scaling level on their active accounts. For example, if one has scaled their three active Standard or Dynamic accounts to the max scaling level and wish to acquire more accounts, they can then open another three accounts of that account type. This process is open-ended, meaning there is no limit of how many Evolution accounts a trader can acquire, as long as one has scaled all active accounts to the maximum level. Please note, you can copy trades onto a maximum of three accounts at once. If you were to use the full allowance of 6 accounts, it must constitute two different strategies and/or trades, this is to limit our risk exposure to one strategy.

Do I need to complete an evaluation?

There is no need to complete any evaluations or challenges to access an Evolution account. All traders can acquire an instant funded account and are eligible to withdraw profit from their account straight away.

Can I merge Evolution accounts?

It is not possible to merge Evolution accounts as accounts must satisfy our scaling plan. It is possible, however, to use a trade copier between one’s active Evolution accounts.

Is my Evolution account refundable?

Yes, the Evolution program is refundable under certain conditions. Traders will be eligible for a full refund if they meet all of the following criteria:

–  The account has not been traded on

–  The account has been held for less than 14 days

If the account has been traded or the 14 day period passes, it is classed as used. In this situation the trader will be eligible for a 50% refund, if the following criteria have been met:

– The account is equal to or greater than the starting balance issued (not in drawdown)

– The account has been held for under 45 days

– The trader has not misused the account for short term financial gain

To request a refund, the trader should email accounts@stocknetinstitute.com. Upon requesting a refund, the account will be placed in read-only mode until processed and any available profit in the account will be forfeited. The refund total equals the 50% fee less any profits received. Thus, if the trader has received payouts greater than the refund total, they are ineligible for a refund. To read our full terms, please visit our Terms of Service by clicking here.

What is Stocknet Institute?

We are a proprietary trading firm based in the UK who fund talented traders, globally. A key part of our objective is to make prop trading accessible to all traders, irrespective of their demographic, trading system or economic background. We believe that all skilled traders should be given the best platform, tech and opportunity to succeed and advance their trading careers. For this reason, we have devised a two programs which enable traders to access instant funding with no challenges, no verifications and no confusing rules. Funding takes the form of instantly funded demo accounts on either MT4 or MT5 platform supplied by Blueberry Markets, with subsequent rewards based on a proportion of the profit generated on the account, known as profit split.

How serious is Stocknet Institute?

We are certainly serious. We have been operating in the industry since 2021 across a range of disciplines including training and proprietary funding. We have issued millions in funding to traders from every continent in the world. Thus, we always let those with first hand experience of our services do the talking in regards to questions of authenticity. You can browse through our reviews on Trustpilot to see why we are rated an Excellent 5-star rated company.

What is the company’s mission?

Our mission is very trader-oriented. You are our primary focus. We curate ways in which we can provide the best technology and newest opportunities for global traders who are undercapitalised. We aim to be the first place traders look when wishing to advance their trading careers. This includes offering traders the most seamless, beneficial and accessible funding experience whilst creating a solid trader-prop firm relationship based on loyalty and trust. Our goal is never to sacrifice the quality of our service for the sake of market share, we would rather be the best than the biggest. These objectives are instilled in all departments of the company and apparent in the exceptional support we aim to offer at all times.

Where is the company based?

We are perfectly situated in the United Kingdom. Our headquarters are held in the metropolitan city of Newcastle upon Tyne. You can find our HQ at the address: Stocknet FX Limited, Ground Floor, J33 The Avenues, Tyne and Wear, NE10NJ, UK. Please feel free to write to us or arrange a visit where necessary.

Who is behind the company?

The company was founded by Nicholas Hall and Aaron Robert Wright. Our founders are responsible for the direction, strategy and management of the company. The company is then organised through specialist departments which ensure the most optimal and efficient trader experience. On the front end we have our Payouts, Accounts and Support teams. We also have back end teams responsible for our technology and business operations.

Do you comply with regulations?

Our compliance team monitors evolving regulatory requirements under FSMA and the Regulated Activities Order. Because Stocknet Institute utilises demo accounts it does not engage in regulated activities such as would require it to obtain the authorisation of the FCA. If you have any questions regarding compliance, please email direct questions to support@stocknetinstitute.com.

How does the funding work?

We operate two instant funding programs. These programs allow traders to access a funded demo account without the need to complete any tedious evaluations, challenges or verifications. Evolution is a program centred on long term, sustainable growth whereby every trader can grow the account to $1.28 million with our aggressive scaling plan. Alternatively, Quickstart is a program suited to those with a profitable trading system who require larger capital instantly. Once you have selected your preferred program and checked out, you will receive access to our cutting-edge Trader Hub technology wherein you can analyse your trading against the most important metrics and manage your account in real time.

How do I get started with an account?

It is simple to start, there are no requirements. You can view our Evolution program here and our Quickstart program here. On these pages, you will be able to select the account size suited for you, follow the steps and check out securely.

What can I trade on the funded accounts?

You can trade over 60 FX pairs, indices, metals, commodities, cryptos (MT4 & MT5) and over 200 equities (MT5 only). The funded accounts are ECN with super raw spreads starting from 0.0 pips and supplied by Blueberry Markets. There is a commission on FX instruments of $6 per standard lot, with all other instruments being commission free.

Which trading platforms can I use?

You can select either MT4 or MT5 when opening a funded account. You have the option to select your preferred account platform in the drop down box underneath each account size on our program pages. Both servers have access to different levels of liquidity; if you are primarily an indices trader, we recommend to opt for MT4 to limit re-quotation.

Do you issue live trading accounts?

The accounts we issue are demo accounts and hold virtual funds. They have identical trading conditions as live accounts and can be affected by liquidity, slippage and news. We are committed to upholding FSMA regulations and therefore explicitly do not issue live trading accounts.

Where are your servers based?

Blueberry Markets’ MT4 and MT5 servers are based in New York. The further the distance between you and the server, the greater the latency you may experience. If you are a great distance from the respective server, you may consider using a VPS.

Which broker do you partner with?

Our funded accounts are supplied by Blueberry Markets. Blueberry Markets are an extremely reputable broker with access to several liquidity pools, low commissions and super raw spreads from 0.0 pips.

Who is accepted on your programs?

We can accept traders globally. However, we are unable to issue payouts to people in residence in: Afghanistan, Burundi, Central African Republic, Congo Republic, Cuba, Crimea, Democratic Republic of Congo, Eritrea, Guinea, Guinea-Bissau, Iran, Iraq, Liberia, Libya, Myanmar, North Korea, Papua New Guinea, Somalia, South Sudan, Sudan, Syria, Vanuatu, Venezuela, Yemen and Zimbabwe.

What payment methods can I use?

We accept payment via credit or debit card, bank transfer or cryptocurrency. For card payments, we accept payments via Visa, MasterCard, Google Pay and Apple Pay. If selecting bank transfer, you will receive an order confirmation which includes our bank details to complete payment.  We also accept twelve cryptocurrencies: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, USD Coin, Dai, Shiba Inu, ApeCoin, Tether, Polygon and Wrapped Ethereum. Cryptocurrency payments can be made from any exchange or wallet. All accounts are issued automatically after payment is settled.

How can I pay using Wise?

Wise is the primary method we use for receiving payments and sending payouts. We use Wise as their platform offers free, instant transfers anywhere in the world. If you open a Wise account, you can pay for your account using credit or debit card, bank transfer as well as an array of other options. If you wish to receive payouts into your Wise account, simply input your Wise email address in your Payout Details in the Trader Hub. If you need help making a payment with Wise, you can read this helpful article by clicking here.

I selected bank transfer payment, what happens now?

After you place your order, you will receive an email from our team to complete your payment. In the email, there will be details to pay in a range of currencies of your choice. Simply select which currency you would like to pay in and send the payment to the bank details listed for that currency. Please remember to use your order ID as the reference in the payment. Once payment has been detected on our side, your order will be fulfilled and you will receive the Welcome email including all relevant credentials to get started.

When will I receive my credentials?

The Welcome email, which includes your account credentials and Trader Hub log in details, is sent automatically once payment has hit our account. If you have purchased using cryptocurrency, you can usually expect payment to clear pretty quickly, but please allow up to 1 hour after payment for the payment to clear from the blockchain. For bank payments, our system scans payments every 30 mins, meaning that as soon as the payment has hit our account, the onboarding process will be activated and the Welcome email will be sent automatically.

How can I download the trading platform?

You can find the download links for Blueberry Markets MT4 and MT5 by clicking here. Here you will find the platform for iOS, Windows, Mac and Android. If you are using Chromebook, please download the Android version. A download link will also be sent in your Welcome email after purchasing a program.

Which FX pairs should I trade?

The funded accounts that we issue are raw accounts meaning you will not be able to trade the standard spread FX pairs and can only use raw pairs with the suffix ‘.i’ on the end. To access the raw pairs simply go to quotes on MetaTrader, hit the plus icon in the top right corner and select ‘RAW FEED’. You can then add your desired pairs to your quotes from here.

Can I use my profit as credit for a new account?

Yes, if you have not yet received your payout, you can use the profit as credit to instantly open new accounts. Simply contact accounts@stocknetinstitute.com with your name and the accounts you wish to open using your profit and our team can set this up for you immediately.

When will I receive my payout?

Once you have had a payout approved, you will receive the payout the following Monday. There is no specific time that payouts are sent on a Monday. For receiving the payout in to your chosen account, Wise and crypto payments are usually instant, however, there is no guarantee that payouts will be received on the same day. If you have selected bank transfer, the transfer time will be governed by standard bank processing times and will vary based on your country of residence. Please be reminded that there is a cut-off at 16:00 UK time on Friday for approving payouts in the same week, any payouts requested after the cut-off are not guaranteed to be approved in the same working week and therefore may be accrued to the next week.

Will I still receive my payout if I breach my account?

If you have had a payout approved, it will be sent on the following Monday. If in this time you breach your account, you will still receive your payout. As soon as a payout is approved, it is secured and will not be forfeited.

Do you have a Discord community?

Yes, we have a closed Discord community for our community of funded traders. The Discord invite link can be found in the Welcome email along with the account credentials and Trader Hub login details.

Do you have an affiliate program?

We do not have an open affiliate program. We trust the value of our programs and technology and wish to maintain a strong brand which cannot be brought into disrepute. Nonetheless, we are open to corporate partnerships with other businesses. If you wish to talk partnerships, please email support@stocknetinstitute.com.